Travel policy

A policy staff can follow and funders recognise.

A good travel policy protects the mission's money without making every trip a negotiation. silentVIP checks each travel option against your rules before anyone chooses it, so the policy is applied at booking, not argued about at year end.

Trip request · Options

Option 2 of 3 · Denver round trip

$412 economy, nonstop

Fare classEconomy is the policy class for flights under 6 hours
Within policy
Booked ahead19 days before departure
Within policy
Hotel rateNightly rate above the per diem guide you set for Denver
Above guide
Reason givenRecorded with the booking
Conference hotel block
Select optionSee other options
Example screen. The organization and figures are fictional.

What goes in it

The rules a nonprofit usually needs

Every organization sets its own limits. These are the decisions a policy should make clearly.

Class of travel

Economy as the default, with any exceptions written down: long flights, medical need, accessibility.

Booking ahead

How far ahead trips should be booked, and what happens when they can't be.

Hotels and meals

Nightly rate guides and meal allowances. Many organizations use the GSA per diem rates as their guide.

Who it covers

Staff, board, volunteers, participants and guests, and any rules that differ between them.

Approvals

Who approves each traveler's trips, and when approval is needed: out of policy, always, or above a trip maximum.

Documentation

The business purpose, the cost codes, and the receipts each trip must keep.

At booking

Policy applied on every option

When the travel team sends options, each one shows whether it is within your rules, and why not if it isn't.

  • Rules the portal can check, such as class of travel and booking ahead, are flagged on each option.
  • Guidance it can't check, such as "choose the hotel nearest the venue", is shown to the person choosing.
  • When someone chooses an option outside policy, the reason is recorded with the booking and goes to the approver.
  • Exceptions are reported, so you can see where the policy and real travel differ, and change one or the other.

Funders and auditors

Policies that hold up to review

Funders and auditors commonly ask whether travel was necessary for the work, reasonable in cost, and charged under a written policy that was applied consistently. For US federal awards, 2 CFR 200.475 in the Uniform Guidance covers travel costs, including documentation and airfare. Read the current text and your award terms.

2 CFR 200.475, Travel costs (eCFR)

GSA per diem rates

Getting started

From a blank page to a working policy

  1. Draft

    Use the free policy builder or the section-by-section guide.

  2. Agree

    Have finance and leadership agree the limits; many boards approve the travel policy.

  3. Set up

    silentVIP sets your rules in the portal during implementation, typically 4 to 6 weeks.

  4. Review

    Look at the exceptions report and adjust the policy where it doesn't match how you need to travel.

Bring your travel program under one roof

Tell us about your organization and how you travel. A person reads every enquiry and replies.